The IFEC Zone visitor community includes senior executives and engineers responsible for the digital and connected onboard experience from airlines and their service partners. Airline heads of customer experience, plus inflight-services and catering teams will also be considering how IFEC will help them deliver efficiency and opportunity to their passengers.

In addition, a broad spectrum of visitors from air framers, aircraft leasing companies, business jets, design, government, academia and consultancies are likely to take a keen interest in the latest IFE and IFC products and services.

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What are the critical IFEC trends?

Enabling on-the-ground behaviour and trends onboard the aircraft will be key issues to be discussed within the AIX IFEC Zone according to both IFEC hardware and technology company Astronics and cabin digital transformation specialist AERQ.

AERQ Head of Marketing & PR, Verena Bintaro explains:

“With nearly everyone owning a smartphone or tablet, passenger expectations for passenger electronic device-friendly in-seat systems with access to personalised content are growing."

Bintaro notes: “Another key question will be how airlines can create more revenue, savings and growth through digitalised cabins. For us this goes hand in hand with a deeper understanding of passengers’ inflight behaviours and needs.”

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